Impel Consulting

Impel Consulting provides implementation and development services supported by Salesforce ensure. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Consulting, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Impel Consulting is based in San Diego, California. Their site is impel.consulting.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Impel Consulting, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.