Immersion Technology Services

Immersion Technology Services provides digital infrastructure transformation solutions. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Identity Management, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Immersion Technology Services is based in Edgewater, Maryland. You can read more at immersiontechnologyservices.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Immersion Technology Services, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.