IIMI USA

IIMI USA is an outsourcing company offering BPO, offshore outsourcing, and litigation support services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Consulting, CRM and Robotics. As a large company team themselves (1,001 to 5,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

IIMI USA is based in Henderson, Nevada and around since 1996. More on iimdirect.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know IIMI USA well, your review carries weight here.