IDP

IDP is an insurance firm that provides cloud-based integrated software solutions to the insurance industry. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Insurance and Service Industry, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

IDP is based in Philadelphia, Pennsylvania. You can read more at idpnet.com .

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with IDP, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.