Ideawake

Ideawake provides an easy to use innovation platform combined with programs, services, and expertise that supports the innovation program. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Crowdfunding, Crowdsourcing and Information Services, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Ideawake is based in Milwaukee, Wisconsin and founded in 2013. You can read more at ideawake.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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