IDEAL Software Solutions

IDEAL Software Solutions provides technology support and marketing needs for small companies. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Small and Medium Businesses and Technical Support. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

IDEAL Software Solutions is based in Roswell, Georgia and around since 2006. More on idealssinc.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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