IDD, Inc.

IDD, Inc. is a it services and consulting company. IDD is a full-service IT firm specializing in custom software solutions, web design, mobile apps, content management systems. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Consulting, Information Services and Mobile, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

IDD, Inc. is based in Blacksburg, Virginia. You can read more at iddnet.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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