Icosystem

Icosystem is a Boston-based consulting firm founded by complexity scientist Eric Bonabeau. Icosystem's primary business comes from helping. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Analytics and Consulting. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Icosystem is based in Cambridge, Massachusetts. More on icosystem.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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