Icon Technologies

Icon Technologies provides businesses with information technology solutions and software development services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Service Industry. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Icon Technologies is based in Chicago, Illinois. More on iconlabs.co.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Icon Technologies, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.