ICF Olson

ICF Olson is a customer experience agency purpose-built for the new realities facing organizations today. Put simply, it is about running campaigns, content and ads for clients who do not have an in-house team.

The natural audience is small and mid-sized businesses. They also list Advertising, Big Data, Event Management and Social Media, so expect those to show up in the feature set. As a large company team themselves (501 to 1,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

ICF Olson is based in Austin, Texas and around since 2012. You can read more at icfolson.com.

Before you commit, look at who does the work day to day, reporting cadence, and contract length. A short pilot with your real data tells you more than any demo.

If you have worked with ICF Olson, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.