Icaros

Here is Icaros in plain terms. Remote Sensing and Photogrammetry. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Consumer Electronics and Remote Sensing, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Icaros is based in Rockville, Maryland. You can read more at icarosgeospatial.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Icaros, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.