Icaro Tech

Icaro Tech provides tools and professional services that enable control, automation & insights, to reduce costs and improve service quality. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Internet of Things, so expect those to show up in the feature set. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

Icaro Tech is based in Miami, Florida. More on icarotech.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Icaro Tech, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.