IBEX Global

IBEX Global (Formerly TRG Customer Solutions) is a Business Process Outsourcing company. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Consulting. They are a very large team, 5,000+ people, which usually shapes who they work with. At that size expect formal onboarding, documentation and a longer sales cycle.

IBEX Global is based in Washington, District of Columbia and around since 2004. You can read more at ibexglobal.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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