iBackflow

iBackflow offers a wide range of software assistance that control cross-connection tasks, automatic test prompts and real-time services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Database, so expect those to show up in the feature set.

iBackflow is based in Seneca, South Carolina. More on ibackflow.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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