Humm

Humm's Realtime Feedback Platform works on-premise and provides customer experience oriented businesses a platform on which to build beauty. In practice that means building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Humm is based in Austin, Texas and around since 2012. You can read more at hummsystems.com.

Before you commit, look at portfolio relevance, who owns the code, and how they handle changes. A short pilot with your real data tells you more than any demo.

If you have worked with Humm, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.