Humanatic

Humanatic offers companies a detailed analysis of phone calls, to improve customer service and increase sales. The job it does: building software for you when nothing off the shelf fits.

It makes the most sense for companies with a specific process to automate. Related areas on their profile: Professional Services. They are a very large team, 5,000+ people, which usually shapes who they work with. At that size expect formal onboarding, documentation and a longer sales cycle.

Humanatic is based in Dallas, Texas. You can read more at humanatic.com.

Our checklist for this category: portfolio relevance, who owns the code, and how they handle changes. A short pilot with your real data tells you more than any demo.

Every review on Revaw shows how it was verified, so if you know Humanatic well, your review carries weight here.