Hum

Hum provides roadside assistance with connected car technology through a smartphone app. Put simply, it is about replacing internal email with channels and direct messages.

Who is it for? Mostly every team. Alongside the main category they mention Messaging and Telecommunications. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Hum is based in San Francisco, California and founded in 2010. Their site is letshum.com.

Our checklist for this category: search, retention policies, and external guest access. A short pilot with your real data tells you more than any demo.

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