HudsonIT

HudsonIT offers solid security solutions for customer's success. The job it does: handling IT tickets, assets and changes in an organized way.

Who is it for? Mostly IT departments. Alongside the main category they mention IT Infrastructure and Network Security. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

HudsonIT is based in Holmdel, New Jersey and founded in 1998. You can read more at hudsonit.com.

Before you commit, look at self-service portal, asset tracking, and automation. Ask for a trial on your own data, not a canned demo.

If you have worked with HudsonIT, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.