HowFactory

HowFactory develops a SaaS platform for small to medium sized industrial companies to easily create, track, update, and manage processes. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Information Services. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

HowFactory is based in Cedar Falls, North Carolina and around since 2014. You can read more at howfactory.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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