Hourglass Computer Service

Hourglass Computer Service offers software solutions, technical support, and computer maintenance services for businesses and individuals. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Technical Support. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Hourglass Computer Service is based in Waco, Texas. More on hourglass-usa.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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