HotelTap

HotelTap offers a cloud solution for responding to guest requests,completing tasks, & managing operations with email & mobile notifications. Put simply, it is about solving a specific business problem with software.

Who is it for? Mostly teams in its space. They also list Hospitality, so expect those to show up in the feature set. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

HotelTap is based in Pleasanton, California and around since 2014. More on hoteltap.com.

Things worth asking about: pricing, support, and how it fits with the tools you already use. Ask for a trial on your own data, not a canned demo.

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