Hometown Support

Hometown Support provides asset management, cloud, IT sales, and premise service. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Cloud Computing and IT Management. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Hometown Support is based in Macomb, Illinois. More on hometownsupport.net.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

The facts above come from public company records. The score will come from people like you. Used Hometown Support? Rate it.