Hiver

Hiver is an email collaboration platform that helps teams deliver fast and empathetic customer service. Put simply, it is about building software for you when nothing off the shelf fits.

It makes the most sense for companies with a specific process to automate. Related areas on their profile: Collaboration, Messaging and Project Management. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

Hiver is based in Palo Alto, California. You can read more at hiverhq.com.

Before you commit, look at portfolio relevance, who owns the code, and how they handle changes. A short pilot with your real data tells you more than any demo.

If you have worked with Hiver, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.