HITCare

HITCare offers managed IT services that focus on eliminating technical barriers for success and business operations with consulting. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Consulting. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

HITCare is based in Petaluma, California and founded in 2008. Their site is hitcare.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with HITCare, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.