Higher State Technology

Higher State Technology is a managed IT service provider with a focus on maintenance, backup, security auditing, and workstation monitoring. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Information Services, Outsourcing and Service Industry, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Higher State Technology is based in Pflugerville, Texas. You can read more at higher-state.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Higher State Technology, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.