Hi-Tech Business Systems

Hi-Tech Business Systems is a hardware and software solutions. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Business Development and Telecommunications, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Hi-Tech Business Systems is based in Baltimore, Maryland. Their site is hi-tech1.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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