Heureka Software

Heureka provides organizations with tools to help them solve challenges related to managing unstructured data. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Information Services and Legal, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Heureka Software is based in Cleveland, Ohio and founded in 2014. Their site is heurekasoftware.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Heureka Software, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.