Hermes Networks

Hermes Networks is an information technology company that provides solutions, services, and products. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Call Center and Enterprise Resource Planning (ERP). They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Hermes Networks is based in Plainsboro, New Jersey. More on hermesinfo.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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