HelpSocial

Here is HelpSocial in plain terms. The #1 Open API platform for digital customer engagement. In practice that means scheduling posts, replying to comments and reporting across networks.

It makes the most sense for social and community managers. They also list Artificial Intelligence (AI), Customer Service, Machine Learning and Social Media, so expect those to show up in the feature set. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

HelpSocial is based in San Antonio, Texas and founded in 2014. More on helpsocial.com.

Our checklist for this category: which networks are supported and whether approvals are built in. Ask for a trial on your own data, not a canned demo.

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