Helpshift

Helpshift is a conversational customer service platform that leverages AI, bots, and messaging-based communication. The job it does: building AI products and features, often for other companies.

It makes the most sense for companies adding AI to a product. Alongside the main category they mention Artificial Intelligence (AI), CRM, Customer Service and Mobile.

Helpshift is based in San Francisco, California and around since 2011. More on helpshift.com.

Our checklist for this category: track record, data handling, and who owns the models. A short pilot with your real data tells you more than any demo.

If you have worked with Helpshift, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.