HelpCrunch

Here is HelpCrunch in plain terms. All-in-one customer communication platform for support, marketing, and sales. The job it does: keeping every contact, deal and follow-up in one place so nothing slips.

The natural audience is sales teams and founders who are tired of spreadsheets. Alongside the main category they mention CRM, Customer Service, Email Marketing, Knowledge Management and Marketing Automation. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

HelpCrunch is based in San Francisco, California. You can read more at helpcrunch.com.

Things worth asking about: pipeline stages, email sync, mobile app, and what reporting costs extra. Ask for a trial on your own data, not a canned demo.

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