Helix Systems

Helix Systems is an IT services provider that sells IT support to small and medium-sized organizations. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Consumer Electronics and CRM, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Helix Systems is based in New York, New York and around since 2005. You can read more at helixsystemsinc.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used Helix Systems? Rate it.