Heartbeatrm

Heartbeatrm is an IT firm that offers remote computer access, tracking, monitoring and cloud management services to businesses. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Cloud Management, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Heartbeatrm is based in Bellingham, Washington and around since 2018. More on heartbeatrm.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Heartbeatrm, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.