Health iPASS

Health iPASS is redefining the patient revenue cycle by improving the patient experience from appointment to payment. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Health Care and Information Services. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Health iPASS is based in Oak Brook, Illinois and founded in 2014. Their site is healthipass.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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