Harris Technology Services

Harris Technology Services is a single-source solution provider company for voice, video, and data technology solutions. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Database, Information Services and Video, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Harris Technology Services is based in Rio Rancho, New Mexico. More on htsusa.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Harris Technology Services, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.