Great Lakes Automation Services

Great Lakes Automation Services is an automation and machining industry. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Aerospace, Automotive and Manufacturing, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Great Lakes Automation Services is based in Mckean, Pennsylvania and around since 2002. You can read more at glasi.us.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Great Lakes Automation Services, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.