Gray Wolf IT

Gray Wolf IT provides IT management and technology support such as infrastructure, data security, and vendor management services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Information and Communications Technology (ICT) and IT Infrastructure, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Gray Wolf IT is based in Tigard, Oregon. Their site is wolf-it.net.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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