Gobot

Engaging website chatbot that boosts site's subscribers, sales and engagement far better than popups. Integrates with top live chat tools. That is the short version of Gobot. Put simply, it is about answering common questions automatically and routing the rest to people.

Who is it for? Mostly support teams with high volume. Related areas on their profile: Chatbot. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Gobot is based in Ridgewood, New Jersey and founded in 2017. More on getgobot.com.

Things worth asking about: training sources, accuracy on your own docs, and escalation paths. Get the renewal terms in writing before the first invoice.

If you have worked with Gobot, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.