GlobalNOC

GlobalNOC provides carrier-grade support in network monitoring, engineering, and software development services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Consulting, Education and Training, so expect those to show up in the feature set. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

GlobalNOC is based in Indianapolis, Indiana. More on globalnoc.iu.edu.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

Every review on Revaw shows how it was verified, so if you know GlobalNOC well, your review carries weight here.