Gigateks

Gigateks offers tech support, software development, and cloud solutions for small to medium-sized businesses. Put simply, it is about handling IT tickets, assets and changes in an organized way.

Who is it for? Mostly IT departments. Alongside the main category they mention Consulting, IT Infrastructure, Mobile Apps, Outsourcing and Web Development. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Gigateks is based in Albuquerque, New Mexico. You can read more at gigateks.com.

Our checklist for this category: self-service portal, asset tracking, and automation. A short pilot with your real data tells you more than any demo.

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