GenXComm

GenXComm enables true full duplex for next generation communications infrastructure. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Information Services, Telecommunications and Wireless, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

GenXComm is based in Austin, Texas. More on genxcomm.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with GenXComm, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.