Geniune Soft Solutions

Geniune Soft Solutions offers IT services, consulting, and possibly skill development programs. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Consulting, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Geniune Soft Solutions is based in Westerville, Ohio and around since 2007. More on genuinesoftsolutions.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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