GCSRi

GCSRi provides VoIP, telecommunications project management, and consulting engineering services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Consulting, Content, Project Management, Telecommunications and Unified Communications. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

GCSRi is based in Alexandria, Virginia. Their site is gcsr.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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