GAGNONtax

GAGNONtax is a tax, accounting, and technology firm. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Accounting, Compliance and Consulting. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

GAGNONtax is based in Boston, Massachusetts. Their site is gagnontax.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with GAGNONtax, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.