Fortress Mobile

Fortress Mobile offers fleet management solutions through surveillance, GPS tracking, software, video, and customer service. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Customer Service, Fleet Management, GPS, Mobile Apps and Technical Support, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Fortress Mobile is based in Charlotte, North Carolina and founded in 1991. You can read more at fortressmobile.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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