Formulation Technology

Formulation Technology is a contract manufacturer, combining cutting-edge technology with old-fashioned personal service and integrity. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Manufacturing, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Formulation Technology is based in Oakdale, Pennsylvania and around since 1982. Their site is formulationtech.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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