Focused Technologies

Focused Technologies is an IT services company that provides vendor management, data backup, and IT administration. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Consulting and Technical Support, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Focused Technologies is based in Cuyahoga Falls, Ohio and around since 2010. You can read more at focused-technologies.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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