Focal Point Solutions Group

Focal Point Solutions Group is a provider of professional managed services to businesses. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention CRM. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Focal Point Solutions Group is based in Parrish, Florida and founded in 2001. More on focalpointsg.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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