Flipwise
Flipwise offers a web and mobile app with accounts, notifications, API integrations, analytics, and admin...
Overview
Flipwise offers a web and mobile app with accounts, notifications, API integrations, analytics, and admin tools for user support. In practice that means turning support emails and chats into tickets with owners, priorities and SLAs.
The natural audience is support teams from two people to hundreds. Alongside the main category they mention Analytics, Collaboration, Customer Service, Developer APIs and Mobile. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.
Flipwise is based in Harrisonville, Missouri. More on flipwise.app.
Before you commit, look at channel coverage, automation rules, and per-agent pricing. A short pilot with your real data tells you more than any demo.
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Key features
Collaboration
Customer Service
Developer APIs
Company
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