Fixtright

Fixtright is an information technology consultation firm offering around the clock tech support. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Hardware. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Fixtright is based in Saratoga Springs, New York. Their site is fixtright.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Fixtright, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.